1. The installation fee is not considered an advance payment, membership fee, or refundable deposit. It is a one-time payment or a 5-installment period that covers the cost of installing the internet service. Once paid, the fee is non-refundable.  The installation fee is separate from any recurring subscription or service fees that may apply after installation.

2.  The modem provided remains the sole property of the Company. The client agrees to use the modem only to access the Internet and in accordance with the terms and conditions stated herein. The client shall not sell, rent, or otherwise transfer ownership of the modem. Upon termination of the Internet service or if the client violates terms and conditions, the client agrees to return the modem to ALWIS in good condition.

3.  The client agrees to pay a monthly recurring fee for the corresponding plan or subscription chosen by the client. This fee is due and payable on the day of each month when the installation takes place. The client may upgrade or downgrade their plan or subscription at any time. Changes in the monthly recurring fee for the plan or subscription will take effect on the next billing cycle.

4.  The client has a grace period of five (5) days to make the payment. If the payment is not received within the grace period, ALWIS reserves the right to suspend or terminate the internet service without notice.

5.  If the internet service is suspended due to non-payment,  any outstanding balance must be paid in full before service is reinstated.

Ariannelouis Wired Internet Services is committed to protecting your privacy. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing please contact us at ariannelouis.wis@gmail.com.

Information collected.  Ariannelouis Wired Internet Services collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our web site and other sites accessible from them. We also collect information about the transactions you undertake including details of payment cards used.

Use of personal information. We use personal information to provide the services you request. We may also use your information to communicate with you about our products and services, and to customize our site to better meet your needs.

Disclosures of your information. We will never pass your personal data to anyone else, except for any successors in title to our business and suppliers that process data on our behalf.

Other web sites. Our web site may contain links to other web sites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Please make payment according to your bill, payment can be via transfer to the following account;

Payment Confirmation :
Email : ariannelouis.wis@gmail.com
Phone : 09912427266
To upload proof of payment, please log in first.